Our approach to returns, exchanges, and damaged items.
Returns & Exchanges
At The Happy Atrium, every item we offer is created thoughtfully and produced with care. Our approach prioritizes intentional production and reducing unnecessary waste.
Because of this mindful production process, we are not able to accept returns or exchanges for changes of mind, incorrect sizing selections, or color preference.
We encourage customers to review sizing information and product details carefully before placing an order.
If your order arrives damaged, defective, or incorrect, we will gladly make it right.
Please contact us within 7 days of delivery and include:
Your order number
A brief description of the issue
A photo of the item received
Once we review the issue, we will arrange a replacement when appropriate.
If your order appears to be lost in transit, please reach out and we will assist in investigating the shipment with the carrier.
Please double-check your shipping information before placing an order. Orders shipped to an incorrect address entered during checkout may not be eligible for replacement.
Our Approach
The Happy Atrium is committed to thoughtful production and reducing unnecessary waste wherever possible. This approach allows us to create goods more responsibly while offering pieces designed to support intentional living.
If you have any questions about your order, please contact us at thehappyatrium@gmail.com
Questions about this policy? Reach us at thehappyatrium@gmail.com